FAQs
Got a question? We’re here to help.
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Do you charge by the pound?
No, we offer three bag sizes with a low flat-rate for each one. Know what you're paying up front, never guess based on weight.
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Do you offer different add-on options?
Yes! You can choose from a variety of different detergents, softeners, dryer sheets, and even scent boosters.
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Do I need to purchase a bag from you?
Your first high-quality reusable tote bag will be provided free-of-charge after your first order. We will supply additional bags at a charge of $10 per bag after that.
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Where is my laundry washed?
All of your laundry will be washed in a commercial laundry facility with a clean commercial-grade washer and dryer. We will never use residential machines to wash your laundry.
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Do you use a third-party?
No, we are a family owned and operated company. We never use third-parties like some of our competitors. Your laundry will always be cared for by one of our friendly and professional staff.
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Are there any loyalty or rewards programs available?
Yes! All re-occuring orders recieve a 5% discount. No contracts or obligations.
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Do you do commercial or Airbnb laundry?
Yes! Please contact us for a personalized quote for your commercial and Airbnb needs.
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Can I bring my own laundry detergent?
No, we will supply all detergent and materials needed to wash your laundry. We do offer add-on options where you can select your desired detergent, add scent boosters, softeners, dryer sheets, and much more!
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What payment methods do you accept?
Scheduling and payment is done completely on our website. We take payments by credit card only.
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Do you offer ironing or dry-cleaning?
No, we do not offer ironing or dry-cleaning service. We will wash, dry, and meticulously fold your laundry so it is ready to be put away as soon as it is delivered.
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